Think twice before stacking letters vertically

02h62732Vertically stacked letters, a common treatment a century ago, is not a preferred layout technique for sign work.

Though sometimes requested by clients, stacking letters vertically is not only awkward-looking but it compromises legibility. As explained by typographer Ellen Lupton in Thinking With Type, “Roman letters are designed to sit side by side, not on top of one another.” If it is necessary to stack letters, they should be all capitals. Lower case letters treated this way take on a precarious look that is visually unappealing. It also helps to carefully adjust the centering optically of each letter.

A simpler and more readable solution for a narrow vertical format is to rotate the entire line of text. A vertical axis is thus achieved, but the natural relationship of the letters sitting on a common baseline is preserved.

Does this mean that letters should never be stacked? No. In fact, sometimes this treatment is an easy way to achieve a retro look. But it should be used judiciously and with an awareness that it can limit readability.

 

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Ellen Lupton is a designer and educator, and the author of several books on design.    Thinking With Type by Ellen Lupton (second edition)

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Effective sign design requires careful listening

At first glance, the sign design looked great. The sign company sales person had told the sign designer that the client, the owner of a shoe store, wanted something avant-garde, kind of sexy, with a shoe graphic. The sales person suggested to the designer that maybe a high heel would look nice. The designer produced a very appealing design that was immediately rejected by the customer. Why?

The above sales person truly enjoyed selling signs and he was quite a talker. But he was less effective as a listener. He rarely asked pertinent questions, and he was not inclined to learn much about a client’s business, an unfortunate circumstance in this case. Because one well-placed question would have quickly revealed that the shoe store sold only men’s shoes.

A designer’s job is to communicate messages effectively. This is impossible if the client’s message is not clearly understood to begin with. Pointed questions, along with careful listening, provide the raw material for good design work. Good design principles cannot be properly implemented without this initial customer feedback.

The sign sales person should ask questions such as, what, exactly, does the client’s business do? What is the client trying to accomplish? What are his or her goals?

New York designer Michael Bierut once said in an interview that it is important to spend time asking questions and being sincerely interested in the client and his or her business. About his own method, he said “I keep asking questions and questions and questions…” He said further, “…when I see a bad design, it’s not because the client hasn’t been educated. It’s because the designer hasn’t been educated by the client. I don’t meant taking orders from a hack client. I mean genuinely becoming sympathetic and interested with what the client is trying to communicate…”

Without a clear understanding of what the sign buyer is trying to communicate, a designer cannot be effective.